1. What is you core activity (do you deal with engine replacement parts, fuel system, undercarriage, etc)?
We mainly do the couplings, seal kits, electric parts, gear parts and bearings.
2. Which kind of machinery you work with (bulldozers, front loaders, graders, excavators, etc)?
Excavators
3. Which brands of machinery you work with?
We supply parts for brands like: Hitachi, CAT, Komatsu, Sumitomo, Kobelco, Liebherr, JCB, etc.
We mainly do small to meddium size excavators.
4. Do you have the stock?
Most of our products are in stock.
5. Can you send us the price lists (so that we do not always bother you when we need the price info)?
Sorry that we don't have price list. You're welcomed to contact us if you need anything.
6. If we make the order, can we pay as the an individual? Or we should make the contract for each delivery?
We accept Western Union, PayPal, T/T.
For small order, we recommend Western Union and PayPal.
For PayPal, you'll need to pay extra 5% of total amount to cover the PayPal cost.
For T/T, you'll need to pay extra 50USD to cover the bank charge and handling cost if order less than 1000USD.
7. What is your usual way of delivery?
Usually we send with DHL, UPS, EMS. We also send by sea by bulk order.
To Russia, We can also send with Russian line. Russian line is a shipment way sent by truck and train.
SHIPMENT & PAYMENT:
If the quantity of order is not very big,we could send them to you by express delivery,such as TNT,DHL,UPS OR EMS etc.
If order is big ,we will advise you use Air Shipping or Sea Shipping through your nominated forwarder agent.Our long-term cooperated agent also available.
FAQ:
1. What’s your core activity (do you deal with engine replacement parts, fuel system, undercarriage, etc)?
We mainly do the couplings, seal kits, electric parts (like solenoids, sensors, throttle motors, computer controll board), hose, fans, gear parts, hydraulic parts and bearings, etc.
2. Which kind of machinery you work with (bulldozers, front loaders, graders, excavators, etc)?
We mainly do excavator parts and some parts for air compressors and bulldozers.
3. What brands of machinery you work with?
We supply parts for brands like: Hitachi, Caterpillar, Komatsu, Sumitomo, Hyundai, Kobelco, Liebherr, JCB, etc.
We mainly do small to meddium size excavator parts.
4. Do you have the stock?
Most of our products are in stock.
5. Can you send us the price list ( so that we do not always bother you when we need the price info)?
Sorry that we don’t have a complete price list. We do many parts. We can’t offer such complete price list. You’re welcome to contact us if you need anything.
6. If we make the order, can we pay as an individual? Or we should make the contract for each delivery?
We accept Western Union, PayPal, T/T and Trade Assurance Transaction on alibaba.com.
We have two stores on alibaba.com.
For small order, we recommend Western Union, PayPal and Trade Assurance Transaction on alibaba.com.
For PayPal and Trade Assurance Transaction on alibaba.com, you’ll need to pay extra 5% of the total amount to cover the transaction cost.
For T/T, you’ll need to pay extra 50 USD to cover the bank charge if order less than 1000 USD.
7. What is your usual way of delivery?
Usually we send with DHL, UPS, EMS. We also send by sea by bulk order.
8. When can you send out the goods that we ordered?
The handling days depend on your order volumn. For small order, if all products in stock, we usually send out goods within 3 business days.